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Concerned caller

We are available to help you and your family and to answer questions about poisons 24 hours a day, every day of the year. We can help people of all ages in more than 170 languages. If you think someone has been poisoned get help now. 

Get Help Now

Call Us 

Poisonings can happen to anyone at anytime. We are here to help you. If you think someone has been poisoned call us right away!

Toll-free
1-800-268-9017

Toronto
416-813-5900

OPC is committed to providing service to all Ontarians. For those who are hearing impaired, please call OPC using your telephone service provider's call relay service.

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We help over 58,000 callers every year. We receive calls from the public, emergency service personnel and health-care professionals.

Email Us

At the Ontario Poison Centre, we believe the best care occurs when we build positive relationships with our callers. If you have a comment, compliment or concern, we encourage you to email us.

Part of building a positive relationship is sharing stories that others can learn from. If you have a story to share about a poisoning that happened to you, a friend or family member, please email us. You could be featured in a news story! Stories can also remain anonymous, based on your preference.

For administrative questions or requests for poison prevention materials, please email us.

Email Ontario Poison Centre: poison.information@sickkids.ca

Please Note: Consults or poison advice cannot be offered via email. If this is regarding a poison exposure, please contact the poison centre by telephone. A Specialist in Poison Information is available 24 hours every day.

 

Mail us your inquiries:
Ontario Poison Centre
The Hospital for Sick Children (SickKids)
555 University Avenue
Toronto, Ontario
Canada
M5G 1X8

concerned caller

Most poison exposures can safely be treated at home with our expert advice. Learn more about how we can help you.

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